Terms and Conditions
Discount MG Rover Spares is committed to ensuring you receive top-quality goods and service from us at all times.
We will comply with all relevant legislation such as the Sale Of Goods Act, Distance Selling Regulations and Supply Of Goods And Services Act.
If you have a product that is faulty within the warranty period, please contact us and we will ensure the matter is resolved to your satisfaction.
Terms of website use
Only discount codes published by Discount MG Rover Spares may be used - any codes posted on other websites will not work, and we are not responsible if non-working codes are posted by these sites.
We reserve the right to cancel any order placed with a discount code under the following circumstances:
- Where the discount code contains an erroneously large discount
- Where the product is specifically excluded in the published discount
- Where a product is part of a limited production run / group buy (including but not limited to MG ZR Damper Kits and all XPower Lowering Spring Kits)
If industrial action affects one of our courier partners we reserve the right to use alternative carriers - this will be at our cost, and is solely aimed at getting your parts to you as quickly as possible.
Any missing items must be reported within 7 days of receiving your order - please include as much information as possible in the report including any damage to the parcel, damage to other parts etc.
All damaged items must be reported within 14 days of receiving your order. Our courier will not accept claims out of this timescale, and as such we cannot replace or refund any parts reported as damaged outside of this timescale.
We only offer our UPS service to customers in the Scottish Highlands and on the Isle of Wight - if this option is used out of area, we will substitute with another carrier such as FedEx or Royal Mail.
Please note that for International orders we reserve the right to charge additional shipping costs where necessary - we will discuss this with you before shipment if this applies to you.
99% of International shipments are covered by the postage fee charged by the Online Shop, however some outlying areas and difficult-to-access countries carry surcharges which we need to pass on.
We will never ask for any additional outgoing postage charges once an item has been sent by us - we will always discuss this before the order is posted, and you have the right to cancel your order if you wish.
Customs fees and Duties
When we send parts outside of the UK, your local Government agency responsible for Customs clearance and Duties may levy charges on your delivery.
These will need to be paid or the parcel will be returned to us.
We are not responsible for these fees; we remove UK VAT on all orders leaving the UK and from then you will be responsible for any Duties / Taxes levied etc.
If your parcel is returned due to non-payment of Duties / Taxes, you will be liable for any return charges and the original outgoing postage costs.
Unless otherwise agreed by us, the customer will be responsible for all return costs. Where we agree to cover return costs (ie where we have made a mistake) the costs will be limited as follows:
Up to 100g - 72p (Large Letter stamp, 2nd Class)
101-2,000g - £2.80 (Small Parcel, 2nd Class)
2.01 - 5KG - £4.79 (InPost Locker Service)
5.01 - 10KG - £5.99 (InPost Locker Service)
We recommend ensuring your shipment back to us is insured - we cannot be held liable if the item is lost in the post while with a courier used for returns.
When items are returned within 28 days of delivery, we can refund or exchange for you.
Unfortunately we can't accept returns for non-faulty goods after this period.
All non-faulty goods must be returned in their original packaging and in as-new condition.
Parts returned with damage from fitting, missing boxes / packaging etc will not be accepted.
Please note that any specially-ordered items are non-returnable unless agreed otherwise by us.
Due to large amounts of parts not being returned to us when we've agreed to facilitate an exchange, we have the follow process in place without exception.
All exchanges (for change of mind, incorrectly ordered parts or mistakes made by us) will be governed by our standard returns policy above.
If you need the replacement part before the original is sent back to us, we will require a 50% deposit to be paid on the replacement part - this will be refunded in full when the original part is sent back to us.
There will be no exceptions to this policy - if you're not willing to pay the deposit, we will need the original part back with us before we can send the replacement.
We work hard to keep our product descriptions up-to date, by completing the checkout you are confirming that you have read and understood the product descriptions and have utilised any drop-down menus in the listings.
We're a business designed around the concept of providing parts for your MG Rover for DIY fitting. While we will do everything we can to make warranty claims as simple as possible, there are a few terms relating to the warranty you need to be aware of:
- We do not pay for labour for part removal and refitting.
- Any parts returned under warranty must be completely unmodified; any modification or damage will invalidate your warranty.
- The warranty covers replacement of the affected part only - not subsequent failures. We will endeavour to assist as much as possible where failure of a part causes other issues, however our liability is strictly limited to the part itself and replacement of such.
- The warranty term on all products unless stated is 12 months, however where a part would be reasonably expected to last a lot longer than this, we do consider either a contribution towards replacement or a partial credit in line with the Sale of Goods Act / Consumer Rights Act. Some products are exempt from this 'flexible warranty' policy - where not applicable, the fixed warranty length will be visible on the product's page.
Products that have failed 28 days or less from the date of purchase are eligible for a refund or replacement at your choice, products that are more than 28 days older at the point of failure are eligible for a credit note or exchange, also at your choice.
If an item is returned to us faulty or as a general return within accordance to the warranty process described above, we may issue you with a credit of up to 100% of the purchase value. The credit value will only be applicable for 120 days after the credit is agreed between Discount MG Rover Spares LTD and the customer. During the 120 days the value can be refunded but after this time has elapsed the credit will be voided.
Reliance On Information Posted & Disclaimer
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.
Information about us
- Discount MG Rover Spares LTD trades from our address in England. Our registered office is Discount MG Rover Spares Ltd, Unit 25 Glenmore Business Park, Holbury, Southampton, SO45 2AR.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
The section below only applies to visible material on our website used as a reference guide / help guide, and not to physical products sold. All products sold are warranted, and our obligations under the SOGA and other relevant legislation will always be met without affecting your statutory rights.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
- for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Links from our site
Jurisdiction and applicable law
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
If you have any concerns about material which appears on our site, please contact firstname.lastname@example.org.
Thank you for visiting our site.
Your privacy is important to us - so it's important you understand which data we use, store and process.
We only collect the minimum of data needed to deal with your order; this is stored securely with us for the length of time required by law.
Data collected when placing includes name and address (for us to send the order to) and contact information (which we'll need if there's a problem, and we'll share this with our courier in case they need to contact you too).
If any data held by us is inaccurate, please email email@example.com so we may correct it.
We don't sell data to other companies, and will only pass it to courier partners for the purpose of contact you to arrange delivery or any other associated action.